Designed for clinics and the trust their patients place in them.
ASHUR is scoped to support your team, not make clinical decisions, replace clinical judgment, or collect unnecessary information.
No medical advice
Clinical matters route back to your team, and ASHUR is configured to avoid diagnosis, treatment advice, or clinical judgment.
Human handoff
Escalation rules keep the workflow safe and controlled, so urgent, unclear, or sensitive requests move to your staff.
Minimal data
The assistant captures only what is needed for the next step, such as the caller's name, callback number, request type, and preferred timing.
Clear disclosure
Patients can be told they are speaking with an AI assistant, which keeps the experience transparent from the start.
Clinic-controlled
Your business decides what ASHUR can say, what it can collect, when it should stop, and how the handoff should happen.
PIPA-conscious setup
For Alberta clinics, the workflow can be configured with consent, minimal collection, and privacy-conscious handling in mind.
The things businesses ask first.
A clear AI phone assistant should make your workflow easier to understand, not harder, so the first questions deserve plain answers.
How does this fit with my current team?
Your front desk stays exactly as it is. ASHUR only steps in for the calls they can't reach, after hours or when everyone's already on the phone, so your team keeps every conversation they can.
What if a patient asks a medical question?
ASHUR does not give medical advice, and when a question is clinical, urgent, sensitive, or unclear, it takes a message, routes to your team, and can direct emergencies to 911.
Where does the data go?
ASHUR is scoped to collect only the details your clinic approves for follow-up, with the workflow and handling expectations set out in writing before launch.
How long does it take to get started?
Most clinics can be live in about two weeks on the number they already have, with no new hardware and no need to replace the phone system.
What does it cost?
Pricing is flexible and scoped to your business on a quick call, with founding-client rates available for the first clinics that help shape the product.
Ready to hear it answer?
Book a short demo and we will show how ASHUR could handle calls for a business like yours.